Where is the forum for Internet Explorer?

People get confused by various Microsoft IE forum sites so here is the steps to find the forum closer to IE related questions

Basically, the mentality of different Microsoft forum brand is:

MSDN: How can my software do something on my customers’ machines.

Technet: How can I manage things on machines in my network.

Answers: How can I do something on my own machine.

So for the case involving IE:

  1. using IE
    http://answers.microsoft.com/en-us/ie/forum
  2. manage IE on someone else’s machine, or IE behaves abnormally only when the IE settings is managed by the network administrator
    ttp://social.technet.microsoft.com/Forums/en/category/internetexplorer
  3. Writing IE-aware software or IE-aware web sites http://social.msdn.microsoft.com/forums/en-US/category/iedevelopment/

What about other tasks?

  1. I have problem with an IE add-on
    contact the support channel of the add-on. For example if there is a problem when viewing PDF in IE, most likely you need to visit the Adobe Reader forum at forums.Adobe.com. A question that occurs only after installing Google ToolBar should be posted to Google’s help groups.
  2. I see an error message in IE when visiting a web site
    does the error message appear when you switch to another web browser?

    1. Yes
      Contact the author of the web site

      1. But I am the author of the web site!
        Then try ask in a forum that covers the server programming framework, for example, visit forums.asp.net if you have ASP.Net errors.
    2. No
      Run IE in no-addon mode(shortcut can be found in programs->accessories), is the problem still there?

      1. Yes
        Do you see this error when visiting other web sites?

        1. Yes
          visit http://answers.microsoft.com/en-us/ie/forum
        2. No
          Contact the author of the web site

          1. But I am the author of the web site!
            Then visit http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/threads and remember to include your web site’s link when asking
      2. No, where do I find the faulty add-on?
        Tools->Manage addons, and disable one-by-one, I guess. Those experts in http://answers.microsoft.com/en-us/ie/forum probably have more experience in known faulty add-ons.
  3. IE tells me there is a script error on the web site
    Does this problem occur regardless which web sites IE is showing?

    1. Yes
      Visit http://answers.microsoft.com/en-us/ie/forum. Oh, and if you are going to do a repair install of IE before asking, remember to turn antivirus off.
    2. No, the script error only occur on certain web sites
      Are you the author of the web site involved?
      1. No
        Contact the authors of the web sites.

        1. The author cannot be found or I can’t wait the author to release an update
          Add the web site to the compatibility view list to see if the site works in old browser emulation mode.
      2. Yes, I am the author
        If you can reproduce your problem in no-addon mode, visit http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/threads 

About Sheng Jiang 蒋晟

Microsoft MVP in Visual C , 2004- Forum moderator of the Visual C and .Net forums on CSDN Forum moderator of Chinese forums on Microsoft's MSDN forums
This entry was posted in Uncategorized and tagged , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s